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Authentication Errors

INVALID_LOGIN

Error: Invalid username, password, security token; or user locked out Solutions:
  • Verify credentials are correct
  • Ensure password and token are in separate fields
  • Contact admin if account is locked

API_DISABLED_FOR_ORG

Error: API is not enabled for this org or profile Solutions:
  • Contact admin to enable “API Enabled” permission
  • Check if using trial org (may not have API access)

Query Errors

MALFORMED_QUERY

Error: Unexpected token or syntax error Solutions:
  • Check query for typos
  • Verify proper SOQL syntax
  • Use examples from SOQL Examples

INVALID_FIELD

Error: No such column ‘FieldName’ on entity Solutions:

Download Errors

DOWNLOAD_TIMEOUT

Error: Download timeout after X seconds Solutions:
  • Increase timeout in Settings
  • Reduce concurrent downloads
  • Check internet connection

FILE_NOT_FOUND

Error: File not found or access denied Solutions:
  • Verify file exists in Salesforce
  • Check you have permission to view the file
  • File may have been deleted

Getting Help