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System Requirements

Before installing FileFetch, ensure your system meets these minimum requirements:
  • OS Version: macOS 10.15 (Catalina) or later
  • Architecture: Intel or Apple Silicon (M1/M2/M3)
  • RAM: 4GB minimum, 8GB recommended
  • Disk Space: 100MB for application
  • Internet: Active connection for Salesforce API calls

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Download FileFetch

Download the latest version of FileFetch from our website:

Download FileFetch

Get the free 14-day trial - no credit card required
FileFetch automatically detects your operating system and provides the appropriate installer. You can also manually select your platform on the download page.

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Installation Steps

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Install on macOS

1

Download the DMG file

Click Download for macOS to get the .dmg installer file
2

Open the DMG

Double-click the downloaded FileFetch-{version}.dmg file to mount the disk image
3

Drag to Applications

Drag the FileFetch app icon to the Applications folder shortcutDrag to Applications
4

Launch FileFetch

Open Finder → Applications and double-click FileFetch
5

Bypass Gatekeeper (if needed)

On first launch, macOS may show a security warning for apps from unidentified developers:
  1. Click Cancel on the warning dialog
  2. Open System Settings → Privacy & Security
  3. Scroll to find “FileFetch was blocked…”
  4. Click Open Anyway
  5. Confirm by clicking Open in the next dialog
Alternative: Right-click FileFetch → Open → Open
This only needs to be done once. Future launches will work normally.

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Uninstall from macOS

To remove FileFetch:
  1. Quit FileFetch if it’s running
  2. Open Finder → Applications
  3. Drag FileFetch to the Trash
  4. Empty Trash
Optional: Remove user data and settings:
rm -rf ~/Library/Application\ Support/app.filefetch.filefetch
rm -rf ~/Library/Saved\ Application\ State/app.filefetch.filefetch.savedState

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Verify Installation

After installation, verify FileFetch is working correctly:
1

Launch the app

Open FileFetch from Applications (Mac) or Start Menu (Windows)
2

Check version

You should see the login screen. The version number is displayed in the bottom-left corner.Latest version: v1.0.0 (as of October 2025)
3

Test connectivity

Try logging in with your Salesforce credentials to verify network connectivity

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Auto-Updates

FileFetch automatically checks for updates when you launch the app. When a new version is available:
  1. You’ll see an Update Available notification
  2. Click Download Update to get the latest version
  3. FileFetch will download the update in the background
  4. Restart the app to apply the update
We recommend keeping FileFetch up to date for the latest features, performance improvements, and security patches.

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Troubleshooting Installation

Cause: macOS Gatekeeper is blocking the app because it’s not from the Mac App Store.Solution:
xattr -cr /Applications/FileFetch.app
Then try launching again.
Cause: Sometimes macOS caches old app signatures after an update.Solution:
  1. Quit FileFetch completely
  2. Move FileFetch to Trash
  3. Empty Trash
  4. Re-download and reinstall from filefetch.app/download
Cause: Some antivirus software may flag new installers as potentially unsafe.Solution:
  1. Temporarily disable your antivirus
  2. Run the FileFetch installer
  3. Add FileFetch to your antivirus whitelist
  4. Re-enable your antivirus
FileFetch is safe and virus-free. Our installers are signed with a valid code-signing certificate.
Cause: Missing Microsoft Visual C++ Redistributable.Solution: Download and install the Microsoft Visual C++ RedistributableThen reinstall FileFetch.
Cause: You don’t have administrator privileges.Solution:
  • macOS: You should be able to install to ~/Applications (user Applications folder) without admin rights
  • Windows: Right-click the installer → Run as administrator
If you still can’t install, contact your IT department for assistance.

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Next Steps

Authenticate with Salesforce

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Quick Start Guide

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Need help? Contact support at [email protected] or check our Troubleshooting Guide.